Client Agreement
- Definitions
- Parties & Acceptance
- Eligibility & Account Opening
- Shariah Compliance
- Gold Trading (XAUUSD)
- Mudarabah Investment Plans
- Musharakah Partnership Pools
- Gold Vault & Store
- Copy Trading
- Client Funds & Deposits
- Withdrawals & Payments
- Fees & Charges
- Client Obligations
- Company Rights & Obligations
- Risk Disclosure Summary
- Complaints & Dispute Resolution
- Amendments & Termination
1. Definitions
In this Agreement, the following terms have the meanings set out below unless the context requires otherwise:
| Term | Meaning |
|---|---|
| "Company" | SGT Systems, the operator of the Smart Gold Trade platform. |
| "Client" / "You" | Any individual or entity who has registered an account on the platform and accepted this Agreement. |
| "Platform" | The Smart Gold Trade website, mobile applications, and all associated services operated by the Company. |
| "Account" | The trading or investment account held by the Client on the Platform. |
| "Gold Trading Account" | A live or demo account used for spot gold (XAUUSD) trading. |
| "Mudarabah" | An Islamic profit-sharing contract in which the Client (Rab-ul-Mal) provides capital and the Company (Mudarib) manages the investment. |
| "Musharakah" | An Islamic joint-venture contract in which the Client and the Company share ownership, profits, and losses proportionally. |
| "Pool" | A Musharakah partnership pool operated by the Company into which Clients contribute capital. |
| "Profit Distribution" | A periodic allocation of net profits (or losses) to Clients according to their agreed share. |
| "Shariah Board" | The independent Islamic scholars who certify the compliance of the Company's products and operations. |
| "AUM" | Assets Under Management — the total Client capital actively managed by the Company. |
| "KYC" | Know Your Customer — the identity verification process required before certain services are accessible. |
| "Riba" | Interest or usury, which is prohibited under Islamic law and is not charged or earned on any SGT product. |
2. Parties & Acceptance
This Agreement is entered into between SGT Systems (the "Company") and the individual or entity who registers an account on the Platform (the "Client").
By registering an account, clicking "I Agree", or using any service provided by the Company, the Client confirms that they have read, understood, and agreed to be bound by this Agreement in its entirety, including all policies incorporated by reference.
3. Eligibility & Account Opening
- You must be at least 18 years of age to open an account.
- You must provide accurate, truthful, and complete information during registration.
- Each person may hold only one account on the Platform.
- You must complete KYC verification before making your first withdrawal or accessing certain investment services.
- The Company reserves the right to refuse, suspend, or close any account at its sole discretion if eligibility criteria are not met or if there is evidence of fraudulent activity.
4. Shariah Compliance Commitment
- Zero Riba: No interest, swap, or overnight financing charges apply to any account or product.
- No Leverage: Gold Trading accounts operate at 1:1 leverage only. You may only trade what you can fully fund from your balance.
- Profit & Loss Sharing: Investment products are structured on genuine profit-sharing (Mudarabah) or joint-ownership (Musharakah) — not guaranteed returns.
- Halal Assets Only: The Company trades and invests exclusively in gold and Shariah-permissible asset classes.
- Shariah certificates for individual plans and pools are available upon request.
5. Gold Trading Service (XAUUSD)
5.1 Contract Specification
- Instrument: XAUUSD (Gold vs US Dollar)
- Contract Size: 1 lot = 1 troy ounce of gold
- Minimum Trade: 0.01 lots = 0.01 oz
- Leverage: 1:1 (full margin required — no borrowed capital)
- Swap / Overnight Interest: Zero
5.2 Margin & Risk
The required margin equals the full position value. For example, to trade 1 oz of gold at $3,300, the Client must have at least $3,300 available in their account. There is no additional borrowing or interest involved.
Gold prices fluctuate continuously. The value of an open position can decrease, and the Client may lose part or all of their invested capital.
5.3 Order Types
Market orders, limit orders, and stop-limit orders are supported. Orders are executed at the best available price at the time of execution.
5.4 Demo Accounts
Demo accounts are provided with virtual funds ($10,000 by default) for practice purposes only. No real money is involved. Demo results do not guarantee equivalent live trading results.
6. Mudarabah Investment Plans
6.1 Profit Sharing
The profit split ratio (e.g., 70% Client / 30% Company) is defined per plan and disclosed before the Client invests. The Company's share represents compensation for management, not interest.
6.2 Loss Sharing
In the event of a business loss, the Client bears the capital loss proportionally. The Company bears the loss of time and effort. This is consistent with Shariah principles — there is no guaranteed return.
6.3 Investment Cycle
Each plan has a defined cycle duration (e.g., 90 days). At the end of each cycle, profits or losses are calculated and distributed. Plans may be renewed or exited at cycle completion.
6.4 Early Exit
Early withdrawal before the end of a cycle may result in forfeiture of profit for that cycle. The Company will return the original capital less any attributable loss.
6.5 Contract Document
A Mudarabah contract document is available for each plan. By investing, the Client acknowledges having read and accepted the contract terms for that specific plan.
7. Musharakah Partnership Pools
7.1 Ownership & Partnership Percentage
Upon contributing to a pool, the Client acquires a proportional ownership stake (partnership percentage) in the pool's total capital. This percentage is recalculated after each new contribution or withdrawal.
7.2 Profit & Loss Distribution
Net profits (after the Company's management fee) are distributed to partners proportionally. In the event of a loss, it is borne by all partners in proportion to their capital contribution.
7.3 Management Fee
The Company charges a management fee as a percentage of profits only (not on capital). The fee rate is disclosed for each pool. No fee is charged in loss periods.
7.4 Lock-in Period
Each pool has a minimum partnership duration (e.g., 90, 180, 365, or 1,095 days). Withdrawals are permitted only upon maturity. Early exit may result in profit forfeiture and a proportional deduction.
7.5 Transparency Reports
The Company publishes monthly transparency reports for each pool, showing sector performance, business activity, and distribution amounts. These are accessible within the Client's dashboard.
8. Gold Vault & Store
8.1 Physical Gold Ownership
Gold purchased through the SGT Store or Gold Vault constitutes direct, allocated ownership of physical gold. The Client is the legal owner of the gold purchased.
8.2 Storage
The Company provides secure storage for Client-owned gold. Storage details, insurance, and terms are disclosed in the Gold Vault terms, available in the platform.
8.3 Buyback
The Company offers a buyback facility at the prevailing market rate at the time of sale. The Company does not guarantee any specific buyback price above the market rate.
8.4 Delivery
Physical delivery options may be available for certain products. Delivery fees, timelines, and minimum thresholds apply and are disclosed at point of purchase.
9. Copy Trading
9.1 Follower
A Client who copies another trader (the "Master") is referred to as a "Follower". By activating copy trading, the Follower authorises the Platform to automatically replicate the Master's trades in the Follower's account, proportionally.
9.2 Risk
The Follower bears full trading risk. Past performance of a Master trader does not guarantee future results. The Follower acknowledges that losses may occur.
9.3 Performance Fee
The Master trader may earn a performance fee deducted from the Follower's profits only — not on capital or in loss periods. Fee rates are disclosed on the Master's profile.
9.4 Unfollowing
The Follower may stop copying a Master at any time. Open positions copied from the Master will remain open in the Follower's account until manually closed or until the Master closes them.
10. Client Funds & Deposits
- All Client funds are held in segregated accounts and are not used for the Company's operational expenses.
- Deposits are accepted via the payment methods listed on the Platform. Minimum deposit amounts apply per service.
- The Company is not responsible for delays caused by third-party payment processors.
- Funds deposited into a Gold Trading account are used as margin for trades and are not invested into any Mudarabah or Musharakah product unless the Client explicitly chooses to invest.
11. Withdrawals & Payments
- Withdrawals are processed to the Client's verified payment method only. The Company will not send funds to a third party.
- KYC verification must be complete before the first withdrawal is processed.
- Standard processing time is 1–5 business days, subject to compliance review.
- The Company may delay or decline a withdrawal if there is a pending compliance review, suspicious activity, or if open positions must first be closed.
- Withdrawal fees, if any, are disclosed at the time of request.
12. Fees & Charges
| Service | Fee Structure |
|---|---|
| Gold Trading | Spread only (difference between buy and sell price). No commission. Zero swap. |
| Mudarabah | Company's share of profits as defined per plan (e.g., 30%). No fee on capital or in loss periods. |
| Musharakah | Management fee as % of profits per pool. No fee on capital or in loss periods. |
| Copy Trading | Performance fee to the Master trader, from profits only. Disclosed on Master profile. |
| Gold Vault Storage | Storage fees apply as disclosed in vault terms. |
| Withdrawals | As disclosed at time of request. |
The Company does not charge hidden fees. A complete fee schedule is available on the Platform.
13. Client Obligations
- Provide accurate, complete, and up-to-date personal information at all times.
- Keep login credentials, passwords, and two-factor authentication codes confidential. Do not share account access with third parties.
- Notify the Company immediately if you suspect unauthorised access to your account.
- Use the Platform only for lawful purposes. Do not use it for money laundering, fraud, or any activity prohibited by applicable law.
- Accept that gold prices are volatile and that trading and investing carry inherent risk of loss.
- Not attempt to manipulate prices, exploit system errors, or engage in abusive trading practices.
14. Company Rights & Obligations
14.1 Company Rights
- The Company may suspend or close an account with immediate effect if it detects suspicious activity, fraud, or violation of this Agreement.
- The Company may refuse any transaction or order if it would breach applicable law or internal risk controls.
- The Company may update the Platform, add or remove services, and modify fee structures with prior notice to Clients.
14.2 Company Obligations
- Maintain the Platform with a target uptime of 99% and notify Clients of planned maintenance in advance.
- Segregate Client funds from Company operational funds at all times.
- Publish transparency reports for investment products on a regular basis.
- Not provide personalised financial or investment advice. Information on the Platform is for educational purposes only.
15. Risk Disclosure Summary
- Market Risk: Gold prices can fall significantly and rapidly due to macroeconomic events, geopolitical developments, or changes in supply and demand.
- Liquidity Risk: In extreme market conditions, it may not be possible to close a position at the desired price.
- Investment Risk: Mudarabah and Musharakah products do not guarantee any return. Profit distributions depend on actual business performance.
- Operational Risk: System downtime, technical failures, or communication errors may affect the ability to place or close orders.
- Regulatory Risk: Changes in applicable laws or regulations may affect the availability of certain services in your jurisdiction.
For a full risk disclosure, please refer to our Risk Disclosure page.
16. Complaints & Dispute Resolution
- Clients may submit a complaint via the Support Ticket system available in their dashboard.
- The Company will acknowledge the complaint within 2 business days and provide a full response within 5 business days.
- If a complaint cannot be resolved satisfactorily, the Client may escalate to the Company's Shariah Advisory Board for matters relating to Islamic finance compliance.
- Any dispute that cannot be resolved amicably shall be referred to binding arbitration under rules mutually agreed upon by both parties.
17. Amendments & Termination
17.1 Amendments
The Company may amend this Agreement at any time. Material changes will be notified to Clients via email or Platform notification at least 30 days in advance. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Agreement.
17.2 Termination by Client
The Client may close their account at any time by submitting a request through the support system. All open positions must be closed and all active investments must have completed their cycle before the account can be fully closed.
17.3 Termination by Company
The Company may terminate this Agreement with 30 days' written notice. In cases of fraud, breach, or illegal activity, termination may be immediate. Upon termination, any remaining client balance will be returned after deducting outstanding fees.
17.4 Governing Principles
This Agreement is governed by Islamic finance principles as interpreted by the Company's Shariah Advisory Board, alongside applicable commercial law. Any matters not covered by this Agreement shall be resolved in accordance with general Islamic jurisprudence and good commercial practice.