Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the Smart Gold Trade platform ("Platform") operated by SGT Systems ("Company", "we", "us"). By accessing the Platform or using any of our services, you agree to be bound by these Terms.

These Terms apply to all services including spot gold trading, Mudarabah investment plans, Musharakah partnership pools, gold vault and store, copy trading, referral programme, zakat tools, and wallet services.

If you do not agree with any part of these Terms, you must not use the Platform.

2. Services Description

SGT Systems provides a comprehensive Shariah-compliant gold ecosystem, including:

• Halal Gold Trading (XAUUSD): Buy and sell gold on a spot basis with 1:1 leverage, no swap, no interest.
• Mudarabah Investment Plans: Shariah-compliant profit-sharing investment plans managed by the Company.
• Musharakah Partnership Pools: Joint-venture investment pools with proportional profit and loss sharing.
• Gold Vault: Allocated physical gold ownership with secure storage.
• Gold Store: Purchase of physical gold products (bars, jewelry) with delivery or vault storage options.
• Copy Trading: Follow and automatically copy the trades of expert Master traders.
• Referral Programme: Earn Ujrah (service fee) from Company income by introducing new clients.
• Zakat Calculator: Educational tool to calculate Zakat on gold holdings.
• Wallet Services: USD wallet for deposits, withdrawals, and transfers between services.

3. Shariah Compliance

3.1 Core Principles

All SGT Systems products and operations are governed by Islamic finance principles and are regularly reviewed by an independent Shariah Advisory Board. The following are strictly observed:

• No Riba: No interest, swap, or overnight financing is charged or earned on any account or transaction.
• No Gharar: All product terms, profit-sharing ratios, fees, and risks are fully disclosed before the Client commits.
• No Maysir: No speculative derivatives, binary options, or gambling-like products are offered.
• 1:1 Leverage only: No borrowed capital is provided. You trade only what you can fully fund.
• Halal assets only: All trading and investment is in gold and other Shariah-permissible assets.

3.2 Shariah Advisory Board

All products, fee structures, and operational practices are reviewed and certified by the Company's Shariah Advisory Board. Shariah certificates are available upon request for individual products.

3.3 Not a CFD Broker

4. Account Registration & Security

4.1 Eligibility

• You must be at least 18 years of age.
• You must provide accurate, complete, and current information during registration.
• Only one account is permitted per individual. Duplicate accounts will be suspended.

4.2 Account Security

• Keep your password and two-factor authentication codes confidential.
• Do not share account access with any third party.
• Notify us immediately if you suspect unauthorised access to your account via the Support Ticket system.
• SGT will never ask for your password by email, phone, or any other channel.

4.3 KYC Verification

You may be required to complete Know Your Customer (KYC) verification before making withdrawals or accessing certain services. This includes proof of identity and proof of address. We reserve the right to request additional documentation at any time.

5. Gold Trading Terms (XAUUSD)

5.1 Contract Specification

• Instrument: XAUUSD (Gold vs US Dollar)
• Contract Size: 1 lot = 1 troy ounce of gold
• Minimum Volume: 0.01 lots = 0.01 oz
• Leverage: 1:1 — full margin required; no borrowed capital
• Swap / Overnight Interest: Zero — completely Riba-free

5.2 Order Types

Market orders, limit orders, and stop-limit orders are supported. Orders are executed at the best available price. In fast-moving market conditions, slippage may occur; the Company does not manipulate execution prices.

5.3 Demo Accounts

Demo accounts are provided with $10,000 in virtual (practice) funds. No real money is involved. Demo results do not predict live trading outcomes.

5.4 Trading Risk

Gold prices fluctuate continuously. The value of an open position can fall, and you may lose part or all of your invested capital. Past performance is not indicative of future results.

6. Investment Plans

6.1 Mudarabah Plans

Mudarabah is an Islamic profit-sharing contract. You (Rab-ul-Mal) provide capital; the Company (Mudarib) manages the investment. Profits are shared at the plan's pre-agreed ratio: Badr Al-Kamal and Shams Al-Dhahab — 70% investor / 30% Company; Qasr Al-Sultan — 80% investor / 20% Company. In the event of a loss, you bear the capital loss; the Company bears the loss of effort. Returns are not guaranteed.

6.2 Musharakah Pools

Musharakah is an Islamic joint-venture contract. You acquire a proportional ownership stake in the pool. Profits and losses are shared according to capital contribution. The Company charges a management fee on profits only. Each pool has a defined lock-in period; early withdrawal may result in profit forfeiture.

6.3 No Guaranteed Returns

6.4 Withdrawals from Investment Plans

Funds committed to an active Mudarabah cycle or within a Musharakah lock-in period cannot be withdrawn until maturity. Requests for early exit are handled on a case-by-case basis and may incur a forfeiture of the current cycle's profit.

7. Gold Vault & Store

7.1 Physical Gold Ownership

Gold purchased through the SGT Vault or Store represents actual, allocated physical gold. You are the legal owner of the gold. Holdings are fully segregated from the Company's operational assets and are auditable.

7.2 Storage

The Company provides secure storage for Client-owned gold. Storage fee terms are disclosed at the time of vault account opening. The Company maintains insurance on stored gold holdings.

7.3 Buyback

SGT offers a buyback facility at the prevailing market rate. No specific buyback price above market rate is guaranteed.

7.4 Physical Delivery

Physical delivery of gold may be requested subject to minimum quantities, delivery fees, shipping charges, and applicable customs duties in your jurisdiction. Delivery timeframes vary by location.

7.5 Gold Gifting

Gifting transfers actual gold ownership to the recipient's SGT account. Gifted gold cannot be reversed once accepted by the recipient. The gift transaction is a Shariah-compliant ownership transfer.

8. Copy Trading

Copy trading allows you (Follower) to automatically replicate the trades of a Master trader. By enabling copy trading, you acknowledge that:

• Past performance of any Master trader does not guarantee future results.
• You bear full trading risk on all copied positions.
• The Master trader earns a performance fee from your profits only — not your capital.
• You may stop copying a Master at any time; open copied positions remain in your account until closed.
• Copy trading does not constitute financial advice. SGT does not endorse any Master trader.

9. Bonus Programme

9.1 Types of Bonus

Bonus Type	Description	Source
Demo Account Funds	$10,000 virtual balance granted to all demo accounts for practice trading. Not real money and cannot be withdrawn.	Virtual (no real funds)
Welcome Bonus	A cash bonus credited to eligible new live accounts upon first deposit, as announced by the Company from time to time. Subject to trading volume conditions before withdrawal.	Company marketing budget
Deposit Bonus	A bonus credited to the Client's account as a percentage of a qualifying deposit, during special promotional periods announced by the Company.	Company marketing budget
Referral Ujrah Bonus	Annual performance bonus for Partners in the Referral Programme, based on activity milestones. Governed by the Partnership Agreement.	Company income

9.2 General Bonus Conditions

• The Company reserves the right to offer, modify, or discontinue any Bonus Programme at any time, with or without prior notice.
• Bonus Programmes may be limited to specific account types, regions, deposit amounts, or time periods. Not all Bonuses are available to all Clients.
• Bonuses are credited in USD to the Client's trading account or wallet, as specified for each programme.
• The decision to grant a Bonus is at the Company's sole discretion.
• A Client may hold only one instance of each active Bonus type at a time.

9.3 Using Bonus Funds

• Bonus funds may be used for trading XAUUSD in accordance with these Terms.
• Profits generated while trading with Bonus funds are the Client's own and may be withdrawn in the normal manner.
• The Bonus itself may only be withdrawn after the Client has met the applicable trading volume or activity conditions specified for that Bonus Programme.
• If a Client withdraws their own deposited funds in a way that leaves only Bonus funds in the account, the Company reserves the right to cancel open positions and/or remove the Bonus.

9.4 Bonus Cancellation

The Company may cancel or deduct a Bonus at any time, without prior notice, if:

• The Client has breached these Terms or any Bonus-specific conditions.
• The Client is found to have abused the Bonus Programme (e.g., creating duplicate accounts, collusion, use of IP masking software, or other fraudulent behaviour).
• The Client's account is suspended or closed for any reason.
• More than one Client shares the same residential address, email address, device, or IP address in connection with the same Bonus Programme.
• The Client is an employee of SGT Systems or an immediate family member of an employee.

9.5 Bonus Expiry

Each Bonus Programme may carry an expiry date communicated at the time of the grant. If the required trading activity has not been completed before the expiry date, the Bonus will be automatically removed from the account. Bonuses that have been actively used (at least one qualifying trade executed) before the expiry date may be retained for a period determined by the specific Bonus Programme.

9.6 Non-Transferability

Bonuses are personal to the account to which they are credited and may not be transferred to any other account or person, unless explicitly permitted by the Company in writing.

10. Wallet Services

SGT provides a USD wallet for each Client. The wallet is used for:

• Depositing funds into the Platform
• Funding trading accounts and investment plans
• Receiving profits, Ujrah (referral earnings), and approved bonuses
• Withdrawing funds to external payment methods

Wallet balances are denominated in USD. Transfers between the wallet and Platform services are subject to applicable terms and are processed immediately.

11. Fees & Charges (Riba-Free)

• Gold Trading: Spread only (buy/sell price difference). No commission. Zero swap.
• Mudarabah: Company's profit share % as defined per plan — on profits only.
• Musharakah: Management fee % of profits per pool — on profits only.
• Copy Trading: Performance fee to the Master trader from Follower's profits only.
• Gold Vault Storage: Storage fee as disclosed at vault account opening.
• Withdrawals: Fees disclosed at time of withdrawal request.
• Dormant Account: $5/month after 12 months of inactivity (positive balance only).

All fees are service-based and do not involve interest or Riba. A complete fee schedule is published on the Platform and updated with advance notice.

12. Deposits & Withdrawals

12.1 Deposits

• Deposits are accepted via the payment methods listed on the Platform. Minimum deposit amounts apply per service.
• Funds are credited after confirmation from the payment processor. SGT is not liable for delays caused by third-party processors.
• SGT reserves the right to request source-of-funds documentation for large deposits.

12.2 Withdrawals

• Withdrawals are processed to the Client's verified payment method only. Third-party withdrawals are not permitted.
• KYC verification must be complete before the first withdrawal.
• Standard processing time: 1–5 Business Days, subject to compliance review.
• Funds locked in active investment cycles or within Musharakah lock-in periods cannot be withdrawn until maturity.

12.3 Refunds

Refunds are handled in accordance with the Refund Policy. Trading losses and investment losses are not refundable as they result from market activity.

13. Prohibited Activities

You agree not to:

• Use the Platform for illegal purposes, money laundering, or terrorist financing.
• Manipulate prices or engage in abusive trading practices.
• Create multiple accounts to circumvent limits, abuse bonuses, or gain unfair advantage.
• Share or sell account access with any unauthorised person.
• Use automated bots or scrapers without the Company's written consent.
• Attempt to hack, reverse-engineer, or disrupt the Platform.
• Provide false or misleading information at any stage.
• Engage in any activity that violates applicable laws in your jurisdiction.

14. Intellectual Property

All content, branding, logos, software, data, and materials on the Platform are the intellectual property of SGT Systems or its licensors. You may not reproduce, distribute, modify, or create derivative works from any Platform content without our prior written permission.

15. Limitation of Liability

To the maximum extent permitted by law, SGT Systems shall not be liable for:

• Losses arising from gold price movements, market volatility, or investment performance.
• Losses resulting from the Client's own trading or investment decisions.
• Service interruptions caused by Force Majeure events, third-party failures, or internet issues.
• Losses arising from the Client's failure to secure their account credentials.
• Indirect, consequential, or punitive damages of any kind.

Where SGT is found liable for direct losses caused by its own negligence, liability is capped at the total fees paid by the Client to SGT in the 12 months preceding the claim.

16. Indemnification

You agree to indemnify and hold harmless SGT Systems, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, your breach of these Terms, or your violation of any applicable law.

17. Termination

SGT may suspend or terminate your account with immediate effect if you violate these Terms, engage in fraud or illegal activity, fail to complete KYC, or if a court or regulatory authority requires it.

You may close your account at any time by submitting a request via the Support Ticket system. All open positions must be closed and all active investment cycles must have completed before the account can be fully closed. Any remaining balance will be returned to your verified payment method.

18. Dispute Resolution

1. Support Ticket: Submit a complaint via the Support Ticket system in your dashboard. SGT acknowledges within 2 Business Days and resolves within 10 Business Days.
2. Shariah Board Escalation: For matters relating to Islamic finance compliance, unresolved complaints may be escalated to the Company's Shariah Advisory Board.
3. Arbitration: Disputes that cannot be resolved amicably shall be settled by binding arbitration under rules agreed upon by both parties.

19. Changes to Terms

SGT may update these Terms at any time. Material changes will be communicated via email and/or in-platform notification at least 30 days before the changes take effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

20. Governing Law & Contact

These Terms are governed by Islamic finance principles as certified by the Company's Shariah Advisory Board, alongside applicable commercial law. Any disputes not resolved under Section 18 shall be subject to the jurisdiction disclosed in the Client Agreement.