Terms & Conditions

1. Acceptance of Terms

By accessing and using the Smart Gold Trade platform ("Platform", "Service", "We", "Us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application, and all related services including but not limited to spot gold trading, digital gold services, investment plans, copy trading, P2P trading, physical gold products, and wallet services.

2. Services Description

Smart Gold Trade provides a comprehensive Shariah-compliant gold ecosystem platform offering:

• Spot Gold Trading: Buy and sell physical gold on spot basis (not CFD) with immediate ownership transfer. All gold purchased is backed by physical gold stored in secure vaults.
• Digital Gold Services: Purchase and hold digital gold representing physical gold ownership in secure trust accounts
• Physical Gold Delivery: Option to take physical delivery of gold (subject to minimum quantities and terms)
• Investment Plans: Shariah-compliant Mudarabah and Musharakah investment opportunities
• Copy Trading: Follow and copy expert traders' strategies (Shariah-compliant trading only)
• P2P Trading: Peer-to-peer gold exchange marketplace
• Physical Gold Products: Purchase physical gold jewelry and products
• Wallet Services: Multiple wallet types for different purposes (Riba-free)
• Gold Vault Services: Secure storage of physical gold in independent trust accounts

3. Shariah Compliance and Gold Ownership

3.1 Physical Gold Ownership

When you purchase gold through Smart Gold Trade platform, you acquire complete ownership of physical gold. This is NOT paper gold or CFD trading. The gold you purchase is:

• Stored in secure, independent third-party vaults
• Held in separate trust accounts, completely segregated from our operational funds
• Fully allocated to your account
• Available for physical delivery (subject to minimum quantities and terms)

3.2 Spot Trading and Instant Settlement

All gold transactions on our platform are conducted on a spot basis with immediate settlement:

• Payment and ownership transfer occur simultaneously (instantaneous settlement)
• No deferred settlement or forward contracts
• No interest (Riba) is charged or earned
• No swap charges (as per Shariah principles)

3.3 Shariah Advisory Board

All our operations, products, and fee structures are:

• Regularly reviewed and approved by our independent Shariah Advisory Board
• Compliant with Islamic finance principles
• Free from Riba (interest), Gharar (excessive uncertainty), and Maysir (gambling)

3.4 Fee Structure (Riba-Free)

Our revenue is generated through Shariah-compliant means:

• Storage Fees: For secure vault storage services
• Transaction Fees: For facilitating trades (not interest-based)
• Service Commissions: For platform services and operations
• Management Fees: For investment plan management (Mudarabah/Musharakah)

No interest (Riba) is charged or earned on any transactions.

3.5 Physical Delivery

You may request physical delivery of your gold holdings, subject to:

• Minimum delivery quantities (as specified in delivery terms)
• Additional shipping and handling fees
• Delivery timeframes and logistics arrangements
• Applicable taxes and duties in your jurisdiction

Physical delivery serves as proof of ownership and demonstrates that you hold actual gold, not derivative contracts.

4. Account Registration and Security

4.1 Account Creation

To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.2 Account Security

You agree to:

• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with any third party
• Use strong passwords and enable two-factor authentication when available

4.3 KYC Verification

You may be required to complete Know Your Customer (KYC) verification to access certain services. We reserve the right to request additional documentation at any time.

5. Spot Gold Trading Terms

5.1 Spot Trading (Not CFD)

Important: All gold trading on our platform is conducted on a spot basis, meaning:

• You purchase actual physical gold, not derivative contracts (CFD)
• Ownership is transferred immediately upon purchase
• Gold is stored in secure vaults on your behalf
• No leverage or margin trading (you pay full amount for gold purchased)
• No overnight swap charges (Riba-free)

5.2 Trading Risks

Trading in gold involves substantial risk of loss. Gold prices fluctuate based on market conditions, and you may lose some or all of your invested capital. Past performance is not indicative of future results.

5.3 Order Execution

Orders are executed at current spot market prices with immediate settlement. We strive to provide the best execution, but prices may vary due to market conditions, volatility, and liquidity.

5.4 Pending Orders

Pending orders (Buy Limit, Sell Limit, Buy Stop, Sell Stop) must be placed according to market logic. Invalid pending orders will be rejected. Please refer to our trading guide for proper order placement.

6. Investment Plans

5.1 Mudarabah Plans

Mudarabah investment plans are structured according to Islamic finance principles. Returns are based on actual profits and are not guaranteed. Investment periods and terms are specified in each plan.

5.2 Musharakah Pools

Musharakah pools allow joint investment in gold-related ventures. Profits and losses are shared according to the agreed ratio. Withdrawal terms and conditions apply as specified in each pool.

5.3 Withdrawals

Withdrawal requests are subject to processing time and may require verification. Early withdrawal from investment plans may incur penalties as specified in the plan terms.

7. Gold Ownership and Vault Services

7.1 Segregated Trust Account

Physical Gold Ownership: All gold purchased through our platform represents actual physical gold stored in segregated trust accounts. This ensures:

• Your gold is held in your name with full ownership rights
• Complete segregation from our operational assets
• Protection of your assets in case of company insolvency
• Transparent and auditable gold holdings
• Third-party vault provider security and insurance

Gold prices are updated in real-time based on international spot market rates. This is NOT paper gold or unallocated gold - you own actual physical gold.

7.2 Physical Gold Delivery

Delivery Option: You have the right to request physical delivery of your gold, subject to:

• Minimum delivery quantities (as specified in our delivery terms)
• Delivery fees and shipping charges
• Delivery timeframes and processing periods
• Available gold formats (bars, coins, etc.)

Physical delivery serves as proof of ownership and demonstrates that you own actual gold, not a derivative contract. This is a key requirement for Shariah-compliant gold trading.

7.3 Physical Gold Products

Physical gold products (jewelry, bars, coins) are subject to availability, shipping terms, and delivery charges. Product specifications, prices, and delivery times are as specified at the time of purchase. All products are Shariah-compliant and free from any interest-based financing.

7.4 Gold Gifting

Digital gold gifting represents the transfer of actual gold ownership. Gifted gold is subject to recipient account verification and cannot be reversed once accepted by the recipient. Gifting is a Shariah-compliant transaction involving actual ownership transfer.

8. Copy Trading

Copy trading allows you to automatically copy trades from expert traders. You acknowledge that:

• Past performance of traders does not guarantee future results
• You are responsible for setting your own risk parameters
• You can stop copying a trader at any time
• Copy trading fees may apply as specified

9. P2P Trading

8.1 Marketplace Rules

P2P trading is conducted between users. We provide the platform but are not a party to individual transactions. Users must:

• Comply with all applicable laws and regulations
• Complete transactions within specified timeframes
• Resolve disputes through our dispute resolution system
• Not engage in fraudulent or manipulative activities

8.2 Escrow Services

We may hold funds in escrow during P2P transactions. Funds are released according to transaction terms and dispute resolution outcomes.

10. Wallet Services

We provide multiple wallet types:

• Main Wallet: For deposits, withdrawals, and general transactions
• Trading Wallet: For trading activities and margin requirements
• Gold Wallet: For gold-related transactions

Transfers between wallets are subject to terms and may incur fees. Wallet balances are denominated in USD unless otherwise specified.

11. Fees and Charges (Riba-Free)

Our fee structure is Shariah-compliant and includes but is not limited to:

• Trading Spreads: Difference between buy and sell prices (not interest-based)
• Transaction Commissions: Service fees for facilitating trades
• Storage Fees: For secure vault storage of physical gold
• Withdrawal Fees: Processing fees for withdrawals
• Copy Trading Fees: Service fees for copy trading platform
• P2P Transaction Fees: Platform fees for P2P transactions
• Investment Management Fees: Mudarabah/Musharakah management fees

Important: All fees are service-based and do not involve interest (Riba). No swap charges, overnight fees, or interest are applied to any transactions. All fees are clearly disclosed before transactions and are subject to change with prior notice.

12. Deposits and Withdrawals

11.1 Deposits

Deposits can be made through various payment gateways. Processing times vary by method. We reserve the right to request source of funds documentation for large deposits.

11.2 Withdrawals

Withdrawal requests are processed within 1-5 business days after verification. Withdrawals are subject to minimum amounts and fees. We may require additional verification for large withdrawals.

11.3 Refunds

Refunds are processed according to our Refund Policy. Please refer to the Refund Policy for detailed terms.

13. Prohibited Activities

You agree not to:

• Use the platform for illegal purposes or money laundering
• Manipulate prices or engage in market manipulation
• Create multiple accounts to circumvent limits
• Share account access with unauthorized persons
• Use automated trading systems without authorization
• Violate any applicable laws or regulations

14. Intellectual Property

All content, trademarks, logos, and intellectual property on the platform are owned by Smart Gold Trade or our licensors. You may not reproduce, distribute, or create derivative works without our written permission.

15. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount of fees you paid to us in the 12 months preceding the claim
• We are not responsible for losses due to market volatility, technical issues, or force majeure events

16. Indemnification

You agree to indemnify and hold harmless Smart Gold Trade, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the platform or violation of these Terms.

17. Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activities
• Non-payment of fees
• Any other reason we deem necessary

You may close your account at any time by contacting support, subject to settlement of all outstanding obligations.

18. Dispute Resolution

Any disputes arising from these Terms or your use of the platform will be resolved through:

1. Direct negotiation with our support team
2. Mediation if direct negotiation fails
3. Arbitration or legal proceedings as per applicable law

19. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through email or platform notifications. Continued use of the platform after changes constitutes acceptance of the new Terms.

20. Governing Law

These Terms are governed by the laws of the jurisdiction in which Smart Gold Trade operates. Any legal proceedings will be conducted in the appropriate courts of that jurisdiction.

20. Contact Information